FAQ

Frequently Asked Questions

Product Information

Is Hausboom halal?


Hausboom is recognized by The Malaysian Islamic Development Department (JAKIM). This recognition ensures that we comply with the Halal standards and regulations set by JAKIM.




What is the quality of Hausboom's products?


Hausboom products are manufactured to meet the Good Manufacturing Practice (GMP) standards as well as the Halal requirements.




Are there any preservatives in Hausboom?


Hausboom is a blend of imported, premium natural fruit puree and carbonated water with added coloring and preservatives that comply with KKM (Ministry of Health) regulations and are safe for consumption.




What are the flavors of Hausboom?


Hausboom comes in 275ml of Sparkling Real Juice made up of six different flavors: Mango, Guava, Lemonade, Lychee, Strawberry and Blackcurrant.




Where can I get Hausboom in Malaysia?


In Malaysia, Hausboom can be purchased at 7-Eleven, AEON, Kedai Mesra Petronas, Shell Select, Petron, MyNEWS and over 1000 outlets, cafes, and restaurants nationwide as of August 2019.





General

What's the reason behind the creation of Hausboom?


Hausboom was created to fill the void in the market for premium, halal, carbonated beverages containing REAL fruit juice, targeted towards the active and health conscious youth demographics.




What is Hausboom?


Hausboom is a brand of sparkling fruit drinks containing real fruit juice.




How Do I Contact Hausboom?


Our HQ office is located in Seksyen 17 Petaling Jaya but you can also send us inquiries through email at [email protected] or our social media on Facebook, Instagram and Twitter.




Can I still get Hausboom even if I don't live in Malaysia?


Besides Malaysia, you can also get Hausboom in China, Brunei, Maldives, South Korea, Sri Lanka, India, Yemen, Oman, Timor Leste, Japan, Indonesia, Thailand, India and Singapore.




How was the name Hausboom created?


Hausboom is a play on the Malay word ‘haus’ meaning thirsty which is also pronounced similiarily to the English word ‘house’. The name Hausboom encapsulates the spirit of a homegrown Malaysian sparkling fruit drink brand that provides a refreshing burst of energy. A swig of our juice to quench your thirst and BOOM! – the energy to keep on going.




How many bottles do you produce each month?


We have increased our production capacity by 3,000,000 bottles per month by the end of last year to meet the increasing demand.




Can I be a distributor for Hausboom?


Yes! Hausboom is always on the look out for new distributors and agents to be a part of The Boom Family. If you think you have what it takes, please contact [email protected]




Can Hausboom sponsor my event/organization?


We love to engage in opportunities that align with Hausboom’s brand – lifestyle, fun and young. Sponsorship proposals can be sent to [email protected] We shall review your proposal and contact you at some time in the future if there is interest in your sponsorship opportunity




What is the goal for Hausboom in the future?


Hausboom is a fast growing beverage company that aims to establish and grow presence in the Asia Pacific region and increase our foothold in the competitive global beverage market. We are tastemakers and we plan to widen our product offerings by gradually introducing new flavors, always with real fruits as our maxim.




Where can I get Hausboom in Malaysia?


In Malaysia, Hausboom can be purchased at 7-Eleven, AEON, Kedai Mesra Petronas, Shell Select, Petron, MyNEWS and over 1000 outlets, cafes, and restaurants nationwide as of August 2019.





Return & Exchange

Do you offer returns and exchange?


You always have 7 days to decide if the item is right for you.

  • Hausboom guarantees to refund any items, provided that they have been kept in reasonable condition prior to their return. All our packages contain a return address label to use when you send items back.
  • No exchange for used, damaged /altered goods, and discounted products.
  • Good sold are non refundable
  • In case of dispute, Hausboom reserves the right of the final decisions




Do you ship international?


No we do not ship internationally.




How long does it take for my item to arrive?


Domestic orders should take 4-10 business days to arrive, after it has been shipped.





Get In Touch

SUPPORT

About Us

Customer Care

CONTACT

Email

Address

Hausboom HQ, 22A – 3, Jalan 17/54, Section17, 46400 Petaling Jaya, Selangor, MALAYSIA

FOLLOW US

  • Facebook - White Circle
  • Instagram - White Circle
  • Twitter - White Circle
  • YouTube - White Circle
(FA)-Hausboom-Red-Logo---INVERT.png

2020 The Boom Beverage Sdn Bhd. All Rights Reserved